Managed IT services that take the whole problem off your plate.
From day-to-day helpdesk to cloud migrations and compliance programs, ACELA handles the technology so you can run the business.
Most businesses don't need more IT vendors. They need one that owns the whole thing. Our services stack is designed as a single delivery model, not a menu of unrelated line items, so every layer, endpoint, identity, network, cloud, voice, backup, and compliance, is monitored and managed by the same engineering bench. When something breaks, there's no finger-pointing between vendors, because there aren't multiple vendors.
You can start with everything or start with the piece that hurts most. Most of our clients begin with either a Managed IT engagement or a project (a migration, a security overhaul, a Microsoft 365 rebuild) and expand from there as the value becomes obvious. Every service listed below can be delivered standalone, and every service is built to plug cleanly into the rest.
Underneath all of it is one commitment: senior engineers answering the phone, documented environments handed back to you at any point you ask, and a flat monthly fee that doesn't get bigger when your users file a busy month of tickets.
One team, one bill
Every service delivered by the same engineering bench under one predictable monthly invoice.
Senior engineers
Real seniority answering your tickets, not a rotating cast of level-1 script readers.
Documented environments
You always own current documentation, diagrams, and runbooks, not us.
Local & onsite
Twin Cities-based, with onsite visits included at no extra travel charge for managed clients.
Choose your path.
IT Consulting & Project Implementation
Strategic roadmaps and hands-on rollouts that move your business forward.
Managed IT Services
Proactive monitoring, helpdesk, and onsite support, fixed monthly cost.
Microsoft 365 Support
Tenant setup, security baselines, Teams adoption, and ongoing admin.
Voice Communications
Modern VoIP, Teams Calling, and conferencing rooms that just work.
Compliance & Network Security
HIPAA, PCI, SOC 2 readiness with layered network defense.
Cloud & Data Center Management
Azure, AWS, hybrid, and on-prem, designed, migrated, and managed.
Frequently asked.
What services are included in a managed IT engagement?
Helpdesk, 24/7 monitoring, patch management, endpoint security, Microsoft 365 administration, vendor coordination, documentation, onsite support in the Twin Cities, and quarterly vCIO reviews, all under one monthly fee.
Can we pick individual services instead of the whole bundle?
Yes. We offer project work, co-managed IT alongside an internal team, and standalone services like compliance readiness or cloud migration without a full managed agreement.
Do you support remote and hybrid workforces?
Yes. Secure remote access, MFA, conditional access, managed endpoints, and Microsoft 365 collaboration tooling let your team work from anywhere without weakening security.
How does pricing work?
Managed IT is a flat per-user, per-month fee. Project work is scoped in a written SOW upfront. No surprise hourly bills, no after-the-fact charges.
How quickly can we get started?
A typical onboarding takes two to four weeks from contract signature. Emergency transitions can be faster when needed.
Not sure where to start?
Take our free IT & Security Scorecard, or talk to a senior engineer.