Health Care IT that keeps PHI safe and clinicians moving.
HIPAA-aligned managed IT, EHR support, and proactive security for Minnesota clinics, dental practices, and specialty providers.
Healthcare IT lives or dies on three things: uptime during clinic hours, airtight handling of PHI, and clean integration between the EHR and everything around it. Fifteen years of supporting Twin Cities providers has taught us that those aren't three separate problems, they're one, and treating them that way is how you keep both patients and auditors happy.
Our team supports Epic, eClinicalWorks, NextGen, athenahealth, Dentrix, Eaglesoft, Open Dental, and most major specialty EHRs. We handle the HIPAA Security Rule risk analyses, the policy and procedure documentation, the workforce training, and the technical safeguards behind it all, so you can walk into an OCR audit knowing exactly where every control lives.
When something does go wrong, we answer the phone. Real engineers, in Minnesota, on call 24/7 for managed clients. No offshore queues. No 'we'll get back to you Monday' while your front desk is running on paper. Just the calm, competent response you'd want if it were your practice, because for many of our clients, it is.
Because most healthcare environments are stitched together from EHR, imaging, lab interfaces, payment terminals, and a dozen SaaS tools, we treat the entire stack as one system. Our engineers coordinate with your EHR vendor, your clearinghouse, and your billing team so upgrades don't turn into three-day outages, and so a firewall change never quietly breaks a claim file.
What's included.
HIPAA Risk Analysis
Annual gap assessment, remediation plan, and evidence package ready for audit.
EHR Support
Day-to-day support and integration for major EHR and PM platforms.
Encrypted Backups
PHI-aware backup with restore testing and clear recovery objectives.
Secure Email & Messaging
Microsoft 365 with HIPAA BAA, DLP rules, and encrypted patient communication.
Device & Endpoint Security
EDR, MFA, full-disk encryption, and clean device offboarding.
Workforce Training
Phishing simulations and annual HIPAA training tracked for compliance.
What to expect when you engage us.
Discovery & risk analysis
We inventory every system that touches PHI, review your current controls, and produce a written Security Rule risk analysis.
Stabilize the environment
We close the highest-risk gaps first, MFA, EDR, backup, and downtime playbooks, before touching anything else.
Integrate the stack
EHR, imaging, labs, portals, and clearinghouses coordinated as one supported system, with your vendors looped in.
Prove it every year
Ongoing monitoring, quarterly reviews, and an audit-ready evidence package refreshed annually.
Compliance you can prove. Support that shows up.
If you're tired of IT that treats HIPAA like an afterthought and the EHR like someone else's problem, we should talk. Our healthcare clients trade the chaos for a documented, defensible environment, and the same engineer answering their call every time.
Frequently asked.
Do you sign a HIPAA Business Associate Agreement (BAA)?
Yes. Every healthcare client gets a signed BAA before we touch a system. We also help you collect BAAs from your downstream vendors as part of your risk analysis.
Which EHR and practice-management systems do you support?
We routinely support Epic, eClinicalWorks, NextGen, athenahealth, Dentrix, Eaglesoft, Open Dental, and most major specialty platforms. If we don't already know yours, we'll learn it during onboarding.
Can you handle our annual HIPAA Security Rule risk analysis?
Yes. We perform a full Security Rule risk analysis annually, document gaps, build a remediation plan, and keep evidence audit-ready for OCR or payer audits.
What happens if our EHR or internet goes down during clinic hours?
Critical healthcare tickets jump the queue immediately, with a senior engineer engaged 24/7 for managed clients. We also help you build a documented downtime plan so the front desk knows exactly what to do.
Do you support multi-location clinics?
Yes. We design site-to-site connectivity, unified identity in Microsoft 365, and a single helpdesk experience whether you have two locations or twenty.
Ready to move forward?
A 30-minute call is the fastest way to find out if we're a fit.